Shipping Policy

Last Updated: September 28, 2026

At BoneRoad, we strive to process and deliver your orders as efficiently as possible. Please review our shipping policy for information about order processing, delivery times, and tracking.

Order Processing Time

Orders are typically processed within 1–3 business days after payment is confirmed.

Orders are not processed on weekends or holidays. During high-volume periods, processing may take slightly longer.

Shipping Time

Our estimated shipping time is 7–15 business days after your order has been processed.

Please note that delivery times are estimates and may vary depending on your location, shipping carrier, customs procedures, and other factors beyond our control.

Shipping Confirmation and Tracking

Once your order has shipped, you will receive a shipping confirmation email with tracking information when available.

Tracking updates may take a few business days to appear after your order has been dispatched.

Shipping Delays

While we do our best to ensure timely delivery, delays may occur due to weather conditions, carrier disruptions, customs inspections, or other unforeseen circumstances.

If your order has not arrived within the estimated delivery window, please contact us at boneroad77@gmail.com with your order number.

Incorrect Shipping Information

Please ensure that your shipping address is accurate and complete at checkout.

If you notice an error in your shipping information, contact us as soon as possible. We cannot guarantee that changes can be made after an order has been processed or shipped.

Lost or Missing Packages

If your tracking information indicates that your package has been delivered but you have not received it, please check with household members, neighbors, or your local carrier.

If you still cannot locate your package, contact us so we can help investigate the issue.

Contact Us

For shipping-related questions, please contact:

Email: boneroad77@gmail.com